Orders may take up to 1-2 days for processing. If urgent, please email sales@donandrescigars.com for status updates.
All international customers are responsible for their country's customs and duties import taxes.
Don Andres Cigars will not offer an Exchange option going forward. If the customer wishes to exchange their item, they must go through the website and place a new order for the correct product.
All Don Andres Cigars sales are final and will no longer accept returned packages.
Please note, we are not responsible for lost or stolen packages. It is your responsibility to provide a safe and secure address for delivery of your order.
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